Custom Solution
Tailored systems and hands-on support designed around your specific business need
Description
The Custom Solution is built for businesses that need more flexibility, deeper integration, or ongoing support. This package adapts to your workflows rather than forcing you into a predefined structure.
We take the time to understand how your business operates and design systems that support your processes — whether that involves advanced CRM logic, custom automation, or ongoing optimisation.
This option is ideal for businesses that want a long-term partner and a system that evolves alongside them.
Problem
Not all businesses fit neatly into standard packages.
Off-the-shelf solutions often fail to account for unique workflows, internal processes, or specific ways teams handle customers. As a result, businesses end up adapting their operations to suit the system - rather than the system supporting how they actually work.
Over time, this creates friction. Processes feel restrictive, systems become inefficient, and maintenance turns into a burden instead of an asset.
The Custom Solution is designed for businesses that need flexibility, depth, and a system built around how they operate - not the other way around.
Our Approach
We work closely with you to understand your business before designing anything.
Every system is built incrementally, starting with a clear understanding of your workflows, goals, and constraints. Solutions are tested in real-world use and refined over time to ensure they remain practical, effective, and aligned with how your business evolves.
Rather than delivering a finished product and walking away, we focus on continuous improvement - adjusting systems as needs change and new opportunities emerge.
Key Inclusions
Custom automation workflows
Workflows designed specifically around your internal processes and customer journeys.CRM customisation
Tailored CRM structures, fields, and logic that match how your team actually works.Ongoing optimisation support
Continuous refinement of workflows and automations as your business grows or changes.Priority communication
Direct access and faster response times to ensure issues and improvements are handled efficiently.
Why Olzaro ?
We act as a long-term partner rather than a vendor.
Our focus is on building systems that genuinely support your business, reduce operational friction, and create long-term value. We don’t believe in one-size-fits-all solutions or rushed implementations. Instead, we take the time to understand your needs and build systems that grow alongside your business.
As your operations evolve, your systems evolve with them - without needing to start from scratch.
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FAQs & Support
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